Both requests for payment agreements (PARs) and overall consumer complaints about utilities decreased and a majority of customers contacting the Pennsylvania Public Utility Commission (PUC) for assistance rated it as a positive experience, according to the 2009 Utility Consumer Activities Report and

The Legal Services Corporation will operate at current funding levels through the beginning of next year under a continuing resolution approved by Congress and signed into law by President Obama on Dec. 22.

This article from Philly.com profiles Verdene Randolph who, after 42 years of service, will officially retire this month as an intake paralegal at Community Legal Services and Philadelphia Legal Assistance. As an intake paralegal, she's the one on the front lines, the first person to meet with folks

Congress has passed a bill requiring the Federal Deposit Insurance Corporation to provide full insurance coverage to Interest on Lawyers’ Trust Accounts (IOLTA), a major source of funding for legal aid programs nationwide. The bill ( H.R. 6398 ) extends the existing FDIC protection—set to expire Dec

Report Shows 17,294 Homes Without Heat-Related Utility Service, an additional 2,363 Use Potentially Unsafe Heat The Pennsylvania Public Utility Commission (PUC) has released the results of its annual Cold Weather Survey, which showed that about 17,294 households will enter the winter season without

A webinar entitled Wage Claims was presented for Pennsylvania Legal Aid Network program staff on December 17, 2010. A recording of the webinar and reference and sample materials form the webinar are now available to PLAN program staff . This webinar was a basic primer, including practice points, on

Pennsylvania’s Error Rate Less than Half the National Average, Feds Say A new federal report finds Pennsylvania’s Medicaid program has an error rate that is less than half the national average and well below estimates claimed in state-level audits, Governor Edward G. Rendell announced today. Each

This editorial, published in the New York Times on December 19, 2010, endorses the plan of New York State’s chief judge, Jonathan Lippman, who wants the state to spend an additional $25 million next year for lawyers to represent the poor in civil cases that deal with “the essentials of life,” like